Payment arrangements

Prevent AR collection handovers with payment arrangements 2.0

Offer customers a flexible, user-friendly way to pay in installments, from setting up the arrangement to the final payment.

Payment arrangements help customers meet their obligations, improve the customer relationship and reduce the risk of escalating costs. The platform can remind customers automatically, propose arrangements and allow customers to accept a suitable plan directly.

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Why it matters

Customers are more likely to pay when there is a clear AR agreement than when the full amount must be paid at once. Structured installments can prevent unnecessary AR collection costs and keep cashflow moving.

Capabilities

Flexible arrangements with automated follow-up

Choose installments

Define how many installments can be agreed for a payment arrangement.

Fixed monthly amount

Let AR customers choose a fixed amount they can pay each month.

Self-service arrangements

Customers can set up an arrangement through a QR code, interactive email button or your own website.

Add costs

Add administration or AR collection costs to the arrangement where legally applicable.

Postpone one month

Allow customers to postpone an installment themselves through interactive email or the website.

Installment reminders

Decide how and when customers are reminded around the next installment date.

WA