Multi-channel communication
Enable customers to pay faster by offering payment convenience in the way that suits them best.
more informationFeatures
Explore the platform features that support automated Accounts Receivable (AR) follow-up, payment convenience, dispute handling, workflow control and better cashflow.
Enable customers to pay faster by offering payment convenience in the way that suits them best.
more informationConnect your own PSP and offer your customers convenience in paying AR items and account statements.
more informationFollow up on AR customers in a structured manner with flexible workflows tailored to the demographics of your customer groups.
Pause follow-up when AR is disputed, notify the responsible person and resume automatically when the issue is solved.
more informationLeave nothing to chance and compare the results of the workflows with integrated PowerBI dashboards.
Offer customers flexible installment plans that can be started, monitored and reminded automatically.
more informationUse AI to ask questions about AR data, payment behavior and open receivables beyond the limits of your ERP or finance system.
Multi-channel communication is a key strategy for reaching AR customers effectively. Messages can be sent by email, SMS, WhatsApp, letter with QR code, bank transaction text or phone follow-up.
Each workflow can be tailored to the customer profile, so customers receive the right message through the channel that fits their behavior.
Connect Mollie or your own Payment Service Provider to create payment links automatically from AR items, reminders and account statements.
Payments can be exported or processed through accounting links, reducing manual matching and improving visibility on received online payments.
When following up on AR customers, the platform keeps the complete open AR situation and history visible. Follow-up can be organized per AR item, per customer with a cumulative overview or per installment of a payment arrangement.
Resolving disputes quickly is crucial for customer satisfaction and timely AR payment. The platform registers incoming responses, pauses follow-up where needed and routes the task to the responsible person.
A/B testing helps optimize workflows by comparing reminder timing, payment methods, frequency and processing speed. Results can be used to keep improving cashflow and operational efficiency.