Omnichannel | To be paid

Omnichannel communication

Omnichannel communication is strategically important for reaching debtors most effectively. This means using different channels to communicate with debtors, tailored to their individual needs and preferences.

Mail

Sending payment requests and reminders by email is now the most widely accepted method of business communication. Using email as a communication tool for sending payment requests, invoices, and reminders is an efficient and effective way to improve payment processes.

Het gebruik van WhatsApp als communicatiemiddel is een zeer effectieve manier zijn om een gesprek over betalingsproblemen te starten en op te lossen. Het is voor debiteuren een prettige, niet dwingende methode om de communicatie over openstaande facturen op gang te brengen.

Letter with QR code

With the discontinuation of payment slips on June 1, 2023, it's important to explore alternative payment methods. Letters with QR codes offer an excellent alternative because they're highly engaging and easy to use.

SMS messages

Text messages have a higher attention value than email because they are delivered quickly and directly to the customer's mobile phone. Unlike emails, which are often overlooked in overcrowded inboxes, text messages are immediately noticed by the recipient.

Bank transaction

When all other methods fail and you can no longer get in touch with a debtor, bank messages can be a last resort to reach someone.

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