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Features

Here you will find an overview of some of the available features of our platform, organized into categories.

Easily explore and navigate through the various features to see how our platform can support your needs and help you achieve your business goals.

 

"Get paid faster by your debtors"

Omnichannel_kl

Multi-channel communication

Multichannel communication is a key strategy for reaching debtors most effectively. It means using different channels to communicate with your customers, tailored to their individual needs and preferences.

Omni Channel
Paymet service provider

Connect your own Payment Service Provider

A reliable payment process is essential for customer trust. Therefore, choose a single Payment Service Provider (PSP) to offer your customers a consistent and reliable payment experience. By connecting your own PSP to onlinebetalen.nl, you avoid the hassle of dealing with multiple PSPs and reduce administrative work. Moreover, you gain easy insight into all your received online payments.

Online payment
Workflow management

Workflow management

When it comes to following up on debtors, it is crucial to have a good overview of the complete outstanding situation and history of the debtor.

Onlinebetalen.nl follows up debtors in 3 ways

  • Per invoice

  • Per debtor and a cumulative overview

  • Per term of a payment arrangement

Woman with letter in her hands
Klachten management

Dispute management

Resolving disputes quickly is crucial for customer satisfaction and timely invoice payment. When a dispute arises over an invoice, it can lead to payment delays, disrupting cash flow.

With complaints management within onlinebetalen.nl, you can collaborate effectively with colleagues and ensure disputes are resolved quickly.

Service
a/b testing

A/B testing

A/B testing is an effective method for optimizing workflows and increasing efficiency. For invoice payment workflows, you can compare different workflows to determine which approach works best. This could include changing the frequency of reminders, shortening payment processing times, or modifying payment methods. By regularly applying this A/B testing, you can continuously improve payment processes, leading to higher customer satisfaction, improved cash flow, and enhanced process efficiency.

A B Testing
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